Billing Terms And Conditions

Last Updated: 1/20/2026

These Billing Terms and Conditions apply to all purchases made through www.stermo.com. By placing an order on www.stermo.com, you agree to the terms outlined below.

Accepted Payment Methods

Stermo accepts secure online payments through trusted payment providers. Accepted methods may include Visa, MasterCard, Discover, Debit/Credit Cards, Shop Pay, Apple Pay, Google Pay (if enabled), and PayPal (if available). Payment must be completed in full at checkout before an order is processed.

Pricing & Currency

All prices on www.stermo.com are listed in USD (United States Dollars) unless otherwise stated. Prices may change at any time without prior notice. Promotional pricing, discounts, or limited-time offers are valid only during the stated promotional period.

Taxes

Applicable sales tax may be charged based on your shipping address and local tax regulations. Any required taxes will be calculated and displayed at checkout prior to payment confirmation.

Order Authorization

By submitting an order, you authorize Stermo to charge the total order amount, including product price, applicable taxes, and shipping fees, to your selected payment method. Orders will only be processed once payment authorization is successfully received.

Payment Security

All transactions on www.stermo.com are encrypted and processed securely through third-party payment processors. Stermo does not store full credit card numbers or sensitive payment information. Payment data is handled in accordance with industry security standards.

Billing Errors & Disputes

If you believe you were charged incorrectly, please contact our support team promptly and provide:

Your order number
Full name used at checkout
A description of the billing issue

Submitting chargebacks or disputes without first contacting Stermo may result in delayed resolution or account restrictions.

For billing assistance, contact support@stermo.com.

Failed or Declined Payments

If a payment is declined or fails:

The order will not be processed
You may be asked to submit payment using an alternate method
Unpaid or incomplete orders may be canceled automatically

Refunds & Returns

Refunds are handled in accordance with Stermo’s Refund & Return Policy. Approved refunds are issued to the original payment method. Processing times may vary depending on your financial institution or payment provider.

Fraud Prevention

Stermo reserves the right to:

Cancel or hold orders suspected of fraudulent activity
Request additional verification for certain transactions
Refuse service to protect customers and prevent unauthorized use

Changes to Billing Terms

Stermo may update these Billing Terms and Conditions at any time. Changes become effective immediately upon being posted on www.stermo.com.

Contact Information

If you have questions regarding these terms, please contact us at support@stermo.com